Our People

  • Edward Byers, PMP, SSGB

    Partner | Lead Consultant
    Edward Byers has 25 years of experience in technology project delivery and program management for both start-up and mature enterprises. His experience includes engagements in the healthcare, utility, retail, financial services and wireless industries for organizations located both domestically and internationally. Edward is an advocate for the “Simple Is Better” approach to project management.
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  • Charlotte Franklin

    Partner | Lead Consultant
    Charlotte Franklin has more than 25 years of experience providing strategic guidance and program management to technology, retail, public sector and non-profit firms. She has managed major international rollouts as well as country-specific project implementations in the US, Australia, China and Germany. Charlotte’s background features a strong emphasis on communication excellence as the key to project delivery.
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  • Julie Sanders

    Consultant
    Julie Sanders has been a SharePoint Consultant and Analyst for more than 15 years, supporting clients across the US and internationally. She is adept at working with cross-functional teams to clarify requirements and refine business processes. The user experience is at the forefront of Julie's designs and delivery strategies, emphasizing end-user engagement, process improvement, and training throughout the project lifecycle. Developing power users, site managers and SharePoint enthusiasts are some of Julie’s favorite work products.
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  • Jyoti Ponnapalli

    Consultant
    Jyoti Ponnapalli is a Senior SharePoint Architect with 18 years of Industry experience, of which 15 years have focused on implementing SharePoint products and technologies. Jyoti has been involved with SharePoint since its inception in 2003 with Team Services, WSS and SharePoint Portal Server, all the way to its current incarnation as a cloud-based collaboration platform.
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  • Cameron Geasey

    Consultant
    Cameron Geasey has more than ten years of experience designing, building and advising on business information and collaboration systems, particularly Microsoft SharePoint and Office 365, as well as on architecture for external websites.  He focuses on improving business processes and information flow in project teams and organizations seeking to reduce organizational silos, working with matrixed reporting relationships, working in a federated corporate environment, or with geographically-distributed staff.
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  • Gail Flynn

    Consultant
    Gail Flynn is an evangelist for SharePoint and related communication and collaboration technologies, bringing to her projects more than 25 years of creative project, administrative, event management, communications, and continuous process improvements experience. She delivers elegant “out of the box” site designs, as well as thoughtful and easily maintained front-end customized development and tool solutions, documentation, support, and training.
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  • Clare McCarthy

    Consultant
    Clare McCarthy is a business performance improvement professional with more than 20 years of experience assisting organizations in improving existing business processes and implementing new ones.  She specializes in collaborative, outcome-focused business process analysis, design and implementation that leads to service delivery excellence. Clare has designed and led programs implementing strategic business initiatives, facilitating system and cross-functional process analysis for enterprise-wide solutions, and designing service improvements and service costing initiatives.
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  • Jason Lombard

    Consultant
    Jason Lombard is a highly experienced technology consultant with more than 15 years of experience supporting Fortune 500 and startup firms as well as public sector organizations. In particular, Jason has worked on Microsoft SharePoint projects since SharePoint's first release in 2001, and has provided SharePoint consulting services for nearly a decade. Jason is passionate about bringing business units and technology closer together, with a focus on improving process maturity, maximizing the return on technology investments, and creating sustainable solutions that provide a high level of customer satisfaction.
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  • James Fort

    Consultant
    James Fort has more than 25 years in project delivery and program management for commercial enterprises and the public sector. His commercial experience spans the utility, healthcare, retail, and financial services industries on four continents, while his public sector work includes city, regional and state agencies in the Pacific Northwest.
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  • Susan Goodman

    Consultant
    Susan Goodman, FAI, IGP, CRM, CIP, ECMs, ERMs, CIPP/US, CIPM, MLS, has more than 25 years of experience providing Information Governance (IG), Records Management (RM) and Privacy strategic guidance and program development, and management to numerous Public, Private and non-profit organizations. These organizations ranged from large, global, highly matrixed firms to mid-size organizations.
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  • Michael Baldovino

    Consultant
    Michael Baldovino has experience with public sector and non-profit organizations, leading or contributing to projects in organizational development, change management, and leadership and team development. He is adept at assessing organizational needs, with a particular emphasis on coaching and building robust and supportive peer networks.
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  • Debra Hildebrand, MBA, PMP

    Consultant
    Debra Hildebrand has a 20-year career in management consulting that includes delivering projects in the public sector and for commercial entities. Her consulting specialties include business process reengineering, project management, training, and quality assurance oversight. Her experience includes engagements in the health and human resources, transportation, procurement, and revenue agencies across Washington, Oregon, Wyoming, Colorado, and Puerto Rico.
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  • Christina Dunn Singh

    Consultant
    Christina Dunn Singh is an experienced communications and technology project manager, content developer and speaker with more than 15 years of international business experience. Her former and current clients range from large global organizations to small and mid-size local businesses. Christina is adept at managing large scale projects and teams from concept to completion.
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  • Amber Campbell

    Consultant
    Amber Campbell is an experienced and savvy PR and Communications professional with over 14 years of experience delivering results for clients including global enterprises and local small and medium-sized businesses. Amber is a gifted storyteller who leverages her journalism background to run project communications in a focused and effective manner.
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  • Evangeline Abrigo

    Consultant
    Evangeline Abrigo specializes in event management and engagement analytics, with a background in the financial and hospitality industries. Her experience includes account management, experiential marketing, channel strategy, key performance indicator (KPI) reporting, and project management.
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  • Leah Selvidge

    Consultant
    Leah Selvidge offers a wide range of knowledge and expertise culled from 20 years experience in marketing communications, event management, public relations and promotions in technology and the arts. Having been on the consulting side for more than 10 years, Leah offers great ingenuity and resourcefulness in rapid-deployment environments.
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  • Sophie Sophorn Ngeth

    Consultant
    Sophie is a veritable self-starter with more than six years of experience in sponsorship, development and project & event management for large-scale events and engagement programs. She began in the non-profit and start-up sector in Seattle, which has taken her across the U.S. and internationally. She believes in communication, creativity and collaboration.
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