“Working with Onit was a great experience all the way through. My team selected Onit to evaluate the building and construction permit processes and through interviews with internal and external stakeholders identify improvements. The Onit team worked closely with us to map out the entire process, grouped hundreds of improvement ideas, and built an implementation plan that we can use and adapt for the foreseeable future. They approached this work in a highly collaborative way that helped to set the tone for the change management side of the project. They were also able to hit the ground running and delivered at every milestone on schedule. I look forward to the next opportunity to work with them!” Andrew Bauer, AICP | Director of Planning and Community Development | City of Shoreline

“It was great working with Onit. I appreciate the closure report and [City of Seattle Office of Economic Development] has had nothing but praises getting the opportunity to work with [the Onit consultants]… I hope we have an opportunity to work together again on a future project.”

Jennifer Tam | Client Service Advisor | City of Seattle Information Technology

“Onit Management Consulting delivered expert change management and consulting services to help the Office of Minority and Women’s Business Enterprises (OMWBE) launch a software solution to track government spending in Washington State. Onit helped our team stay on track with project management, worked directly with stakeholders to obtain buy-in, and delivered results reliably and on time. Thanks, Onit!”

Sarah Erdmann | Deputy Director | WA Office of Minority & Women’s Business Enterprises (OMWBE)

“Thank you isn’t enough to say what Charlotte Franklin did for PSE’s IWM project, Business Enablement Team, and me. Her ideas, engagement with leadership and stakeholders, and the communications she produced were beyond reproach, and she played a huge role in the successful launch of IWM R4 and the Business Enablement Team organizational model.“Carl Greer | IWM Program OCM Lead | Puget Sound Energy

“I want to thank the entire Onit team for their excellent services helping the Wastewater Treatment Division in establishing a Program Management system for the Division’s Capital program. The Onit team provided extensive experience in teaching, coaching, and mentoring the new Program Managers. The Onit team was a key component in the success of the new Program Management system. I look forward to working with Onit Management Consulting in the future.“David Dittmar | Capital Projects Managing Supervisor | King County Wastewater Division

“What I appreciate is (Edward’s) knowledge and experience with project management practices, tools and techniques.  There’s much in the way of art and science in this discipline that few folks (particularly customers) don’t always grasp or appreciate.  (His) rigor and attention to detail has helped get us on track and keep us there”Gordon Ice | IT Infrastructure and Operations Section Manager | State of WA Dept. of Ecology

“Charlotte provided our organization a thoughtful and comprehensive communication plan to aid in our transition to a new organizational structure for our internal server. The plan was easy to follow and was effective in helping prepare our staff for the change. Charlotte is a thoughtful and astute listener, and has a great ability to develop necessary communication tools to aid organizations taking on big changes.”Meghan Pinch | Business Transformation Strategic Advisor – Seattle City Light

“The Onit team is helping our unique organization build a highly customized project management system. I appreciate the openness of the Onit team to our values, which have a great deal of impact on the shape of our PM system, and their inclusive and thoughtful approach to adoption and knowledge transfer, which are of utmost importance to us.”Debra Oliver | Health & Environmental Investigator III – Special Projects | King County

“It is my pleasure to recommend Edward Byers and Debra Hildebrand (ONIT). They provided Project Management training and tools for our multi-agency program (comprised of matrixed teams and projects). They taught our diverse teams and management how to customize Project Management tools and adapt different strategies to fit our needs.  Edward and Debra are well seasoned, professional and patient instructors who obviously have vast experience managing projects. No matter what difficulty or complication  we threw at them, they had a practical solution for how to make the tools work for us to run smooth projects.”Sue Hamilton | Health & Environmental Investigator III - Business Services Field Team Lead | Hazardous Waste Management Program King County Water and Land Resources Division

“I am pleased to recommend Charlotte and Edward from Onit Management Consulting.

I am a Business Analyst supporting the Customer Energy Solutions division of Seattle City Light on a project to reorganize and clean up its “I-Drive” (Shared Network Drive / Document and File Storage). I am very impressed with quality of work provided by the Onit team and the clear and professional manner in which it is communicated. Onit was able to assist in defining the scope for this project, leads weekly check-in meetings and follows up on outstanding issues and impediments, keeping us on time and on budget. It’s wonderful to work with them and I am grateful for the extra effort and quality service provided.”Kimberly Flin | Senior IT Business Analyst | ITSD Project Management Office at Seattle City Light

“With their combination of communications savvy and strategic program management methodology, Onit brings a unique perspective to S4’s delivery process…Onit is helping us ensure our processes are scalable, reliable and repeatable, and they bring renewed creativity to our program. As an added bonus, the entire team is just a pleasure to work with!”Ena Reynen | Business Program Manager | S4 Business Owner | Commercial Sales Readiness Team, SMSGR at Microsoft

“Edward is a remarkable individual with strong leadership and project/program management skills. He demonstrated the ability to successfully deliver while managing complex customer engagements. He is very driven. To watch him in action is amazing.”Karen Dunlap | Sr. Manager | Global R&D IT Innovation at PepsiCo (Former Senior Manager, Program Management – Nortel Networks)

“Edward is an “Ace”. His professionalism, attention to detail, ability to work in high stress situations makes him a trusted partner in any challenge and project that is presented to him. If you want the job done right with a client centric philosophy Edward is the one to call.”Jennifer Schoenhofer | President | Chairman | Founder at Axis Teknologies

“I had the pleasure of working with Charlotte during her time at IBM when she led the International communications efforts for the software business. Charlotte quickly proved herself to be a smart, strategic thinker and innovative problem solver. She was deft at negotiating within the many layers of the organisation to get the right outcomes for the business and she executed her programs efficiently and effectively. Charlotte was an inspiration to work with and a great mentor – both then and now.”Ngaire Moyes | Director | Corporate Communications, EMEA at LinkedIn

“As the Supervisor for the Applications and Platforms team at Sound Transit, it was a pleasure to work with the team at ONIT to help us assess our needs for migrating SharePoint on-premises to the Office 365 platform. The ONIT team exceeded my expectations, their professionalism and ability to really understand the needs of the Agency produced a final work product that vastly improved our understanding of the Agency’s needs for the migration. I would highly recommend ONIT for any SharePoint related requirements.”Sean Cantellay | Supervisor | IT Platforms and Systems Administration at Sound Transit

“King County’s Wastewater Treatment Division (WTD) has the largest capital program in King County government, with $7B of critical infrastructure. WTD spends over $200M each year on capital improvement programs, projects, and contracts, and I manage the capital side for Project Planning and Delivery (PPD).

WTD’s capital portfolio will be growing upwards of four times that amount in the coming six-year forecast of capital needs. This was the major impetus for us to contract with Onit – to engage our staff in a new ‘virtual world’ and develop a new Program Management Initiative that would streamline many of the overlapping and critical projects at our treatment plants.

We had ideas about how the virtual environment would necessitate new strategies and processes but needed help to develop those processes while engaging and training staff to deliver projects differently. Onit hit the ground running to assist and guide us! They performed a deep dive of our existing processes, an inventory of our Project Management maturity, and helped us craft phased future models – immediate, mid-term and long-term.

Onit was expert in developing varied curriculums and sessions to provide us with greater skill and confidence. They also worked collaboratively with WTD’s extended capital project stakeholders, vendors, and consultants. I particularly appreciated the coaching aspect that Onit provided me and PPD leadership. Beyond PPD’s project teams, Onit was also asked to provide WTD-wide administrator-specific and supervisor/manager trainings and process discussions. WTD continues to implement and improve on our capital delivery improvements due to this positive partnership with Onit.”Lisa Taylor, PMP | Project Planning and Delivery Section Manager | County Wastewater Treatment Division

“It is my pleasure to recommend Charlotte for any project requiring diligence, detail, follow-through and superbly written executive level communications. Charlotte and I worked closely together since early 2012. She came into my organization and within days began to absorb the culture, communications style, and hierarchy to better target and deploy her skills appropriately. Her articulate verbal communications, quality of work and pleasant demeanor really helped to bring teams together and accelerate quality results.”Tom Hebner | Director | Corporate Real Estate and Facilities at Starbucks (Former Director of Facilities – Premera Blue Cross)

“I am very happy to endorse Edward as an effective and capable Program Manager. Edward introduced and implemented structure and metrics to the management of projects at Redknee. Edward is very professional and dedicated, able to manage a number of complex projects involving many moving parts. He has consistently proven capable, responsive and willing to undertake the difficult tasks required to get the job done. I would readily work with Edward again.”Paul Cestnik | Vice President | Partner Operations at Cisco Systems (Former Director of Professional Services – Redknee)

“Charlotte is a highly experienced project management professional. She has been an integral member of our team over the last year, working on a variety of readiness initiatives from video content and communications to event logistics. She was reliable, savvy, and focused at all times on what was needed to get the job done. In addition, Charlotte was able to bring to the table a sense of humor and flair, with a lot of great suggestions on how to spice up what could have been some very run of the mill content. She was an excellent resource and my colleagues really appreciated working with her, as did I!”April Beauboeuf | Leader | MS Dynamics Worldwide Field Readiness at Microsoft