Case Studies


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  • Business Process Analysis
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  • Organizational Change Management
  • Program Management
  • Project Management
  • Training & Training Design

Transit Facility Outage Processes

Sound Transit, a major transit provider in the Puget Sound area, operates the Link light rail system comprised of 55 miles of line and 48 stations, with further expansions under construction.

Data Governance Framework

SDOT needed a coordinated approach to manage its expanding data resources and align with the City of Seattle’s “One Seattle” Data Strategy.

Streamlining Municipality Permitting Processes

In 2024 the City of Shoreline, a municipality of nearly 60,000 just north of Seattle WA, committed to a comprehensive improvement of its processes for land use permitting.

Streamlining Procurement Sharepoint

In 2024 staff and stakeholders of the City of Seattle’s Finance and Administrative Services (FAS) division were struggling to access information and resources via the FAS SharePoint site.

Streamlining City Event Planning Permit Process, Preparing for Digitization

Onit’s client, a city of nearly 750,000 residents, struggled with a cumbersome and manual process for issuing permits for special events impacting City streets, parks, and buildings.

Utility GIS Software Implementation

Onit’s client, a municipal utility providing power to more than 181,000 Washington state residents, was replacing its decade-old Geographic Information System (GIS) with a more modern and customizable mapping solution.

Virtual World Adaptation

A large Pacific Northwest public sector agency engaged Onit Management Consulting to assist their Project and Program Delivery (PPD) capital projects department.

Program Management Methodology Adoption

In 2020 a large Pacific Northwest public sector agency was in its second year of a multi-year Program Management (PgM) transformation.

Customized Project Management Toolkit; Process Adoption Strategy

Onit’s client, a multi-agency local government organization, had struggled with inconsistencies in how projects were executed, monitored and evaluated in different parts of the program.

Sharepoint Migration to Organizational Transformation

Onit’s client, a Puget Sound regional transit agency, had used SharePoint for nearly 15 years. Over two previous upgrades to SharePoint 2010, few architectural changes were made and little governance implemented, even as the agency grew and reorganized.

Process Map for Complex Sales Training Event

Twice yearly Onit’s client, one of the world largest software companies brings together half of its field sales team (thousands of sellers from across the world) for a conference covering sales strategy, new product updates, peer learning, and recognition.

Migrate Network Drive; Provide Governance, User Training, and Change Management

For 20 years Onit’s client, a division of a large public sector public utility, had used a shared network drive without governance.

PMO Enhancement for High Performing Project Teams

A start-up telecommunications company (“Acme”) had engaged a global networking infrastructure provider to build its nationwide new technology network from the ground up.

Accelerated Training Delivery Framework

The seller training team for a division of a large Seattle area software company delivered training at yearly intervals, corresponding with major product updates.

Stalled Infrastructure Project: Access Control Upgrades

Onit Partner Edward Byers’ client, a Pacific Northwest area health insurance company, had a critical and high-visibility project in flight involving the replacement of its Access Control (“Key Card”) system, as it had reached “end-of-life” and was no longer supported by its vendor.

Commute Trip Reduction (CTR) Strategy Development

With a rapidly expanding workforce, Onit’s health insurance industry client was experiencing significant parking lot congestion at its suburban campus, causing stress among staff and ill-will with neighbors.