Jeff Watson is a highly motivated strategic leader with more than 20 years of global process improvement and business transformation experience. Jeff has direct plant management and start-up experience with P&L responsibilities. He is constantly engaged in improving customer value streams and making workflows more efficient, with a proven ability to implement and deliver results on transformational projects.

Jeff’s background features a strong emphasis on planning and process improvement excellence to support major projects. He has worked with public and private utilities in the PNW to develop and implement strategic improvement initiatives and training portals for key customer construction activities.  He has also worked with the Office of Technology Transfer at McGill University to support the development of a spin off company.

PROJECT EXPERIENCE:

• Puget Sound Energy
• Seattle City Light
• Tacoma Public Utilities/Tacoma Power
• Confluence Outdoors
• Parr Lumber
• Cascades Tissue Group
• Rio Tinto
• McGill University

EXPERTISE:

• Lean Manufacturing
• Business Process Design
• Organizational Change Management
• Stakeholder Management
• Project and Program Management
• Operations Management
• Facilities Planning
• Reliability Centered Maintenance

SAMPLE PROJECTS:

A recent Puget Sound Energy project saw Jeff embedded with the Customer and System Projects (C&SP) team as a process specialist to analyze the future state requirements for the design of a new knowledge portal.  This project required aligning the gas and electric project managers on the construction standards in the different operating areas.  Once the standards were established, Jeff worked with the team to develop operating procedures and training material for the key activities (i.e. system design, permitting, planning, and construction).  Jeff was able to develop clear expectations for training development and facilitated the development of a user-friendly portal to access the information.  Jeff then worked with the Operational Training and Organization Change Management groups to ensure a successful deployment.

Jeff was engaged by an investment group to create a spin off company from McGill University.  This project involved interacting with the University’s Office of Technology Transfer to negotiate a technology licensing agreement for a novel biotech product.  Jeff interacted with various R&D departments at the University and secured an agreement for royalty payments to the University.  Jeff subsequently managed the spin off company and successfully registered the product with Health Canada and had it distributed by Home Depot.

At Cascade Tissue Group Jeff was responsible for operations of a manufacturing facility.  As plant manager, Jeff was tasked with managing multiple capital projects.  These projects required project management oversight and ongoing alignment with the site’s operational strategy.  Jeff ensured that the capital projects were implemented safely, on time and on budget.  In addition, Jeff leveraged his experience to ensure that the outcomes of the projects focused on the end users.  Construction designs and training programs were tailored to fully support the operators and maintainers of the new equipment.

EDUCATION AND CERTIFICATES:

Jeff holds Master and Bachelor degrees in Engineering (MEng / BEng) from McGill University in Montreal Canada and a Master of Business (MBA) degree from Arizona State University. He is a certified Lean practitioner and a certified change practitioner in the Prosci® ADKAR methodology of Organizational Change Management.