City of Shoreline Permits Onit to Guide its Process Improvement Plans

SEATTLE, Wash., July 2024 – City of Shoreline has selected Onit Management Consulting to help improve its processes for issuing planning and construction-related permits to Shoreline residents and businesses. Onit is bringing its Lean Six Sigma business process improvement and Organizational Change Management skills to help Shoreline better align its permit processes with customer and staff needs. Onit is also helping the City of Shoreline to integrate into to their permitting process the compliance requirements associated with the recently passed Washington State Senate Bill 5290, that brings major changes to the Local Project Review Act, which is the statewide framework for local government land use, planning review, and development permitting.


Incorporated in 1995, the City of Shoreline is home to nearly 60,000 people, with more than 70 percent of its households being single-family residences. It is located on the shores of Puget Sound 10 miles north of downtown Seattle and borders the cities of Edmonds and Lake Forest Park. Shoreline boasts more than 400 acres of parkland and open space, well-regarded public and private schools, and the nationally recognized Shoreline Community College.


Founded in 2013, Onit Management Consulting provides expert management consultants for roles in technical and business project and program management, Organizational Change Management (OCM), Lean / Six Sigma Business Process Optimization (BPO), Communications and more. Our business is solving our clients’ problems, and we are proud to count among our client list many of the Pacific Northwest’s leading commercial and government institutions including City of Seattle, King County, Tacoma Power, Seattle City Light, The State of Washington, Microsoft, Premera Blue Cross, Sound Transit, Puget Sound Energy, and others.